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Terms of Service

Effective date: May 25, 2026  ·  Last updated: May 25, 2026

These Terms govern a service that takes autonomous actions inside your AWS account, including stopping compute instances and deleting storage volumes. Please read Sections 4, 8, and 9 carefully before enabling LEEKi on any account.

Table of Contents
  1. Definitions
  2. Acceptance & Eligibility
  3. Description of Services
  4. Authorization & AWS Account Access
  5. Customer Obligations
  6. Subscription & Payment
  7. Confidentiality
  8. Disclaimer of Warranties
  9. Limitation of Liability
  10. Indemnification
  11. Term & Termination
  12. Dispute Resolution & Arbitration
  13. Governing Law
  14. General Provisions
  15. Contact

01Definitions

As used in these Terms of Service ("Terms"), the following definitions apply:

  • "LEEKi," "we," "us," or "our" means LEEKi and its operators.
  • "Service" means the LEEKi software, APIs, scheduler, approval server, and all associated tooling that scans AWS accounts for waste and performs or queues remediation actions.
  • "Customer," "you," or "your" means the business entity or individual who has agreed to these Terms and is authorized to bind that entity.
  • "AWS Account" means one or more Amazon Web Services accounts that Customer has authorized LEEKi to access via an IAM cross-account role.
  • "Autonomous Action" means any action LEEKi executes in an AWS Account without requiring Customer approval at the time of execution, including but not limited to stopping EC2 instances and deleting EBS volumes (after creating a safety snapshot).
  • "Approval Queue" means remediation actions that LEEKi identifies but does not execute until Customer provides explicit one-click approval via the email notification system.
  • "Configuration" means the JSON configuration file(s) Customer provides to LEEKi defining authorized accounts, regions, confidence thresholds, approval URLs, and notification settings.
  • "Savings Report" means a periodic summary, delivered via email, of waste identified and actions taken or queued by the Service.
  • "Subscription Fee" means the flat monthly fee applicable to Customer's selected service tier.

02Acceptance & Eligibility

By accessing or using the Service, you represent that: (a) you have read, understood, and agree to be bound by these Terms; (b) you are at least 18 years of age; (c) you have the legal authority to bind the business entity on whose behalf you are acting; and (d) your use of the Service is not prohibited by applicable law.

If you do not agree to these Terms, you must not access or use the Service. Use of the Service after any update to these Terms constitutes acceptance of the revised Terms.

03Description of Services

LEEKi provides autonomous AWS cloud cost optimization. The Service connects to Customer's AWS Account via a cross-account IAM role, analyzes resource utilization and cost data, and either:

  • Autonomously executes remediation actions that meet or exceed a configurable confidence threshold (default: 95%); or
  • Places lower-confidence findings in an Approval Queue and notifies Customer via email for one-click authorization.

3.1 Current Autonomous Action Types

The following action categories are eligible for autonomous execution when confidence is ≥ 95%:

  • Stopping idle EC2 instances (after verifying zero sustained CPU utilization)
  • Deleting unattached EBS volumes (after first creating a safety snapshot)

3.2 Approval Queue Action Types

The following action categories are never autonomously executed and always require Customer approval:

  • EC2 instance type downsizing
  • RDS and ElastiCache instance modification or shutdown
  • Savings Plan and Reserved Instance purchase recommendations
  • Any action with a confidence score below Customer's configured threshold

3.3 Production Resource Protection

The Service applies a three-layer production guard: (i) code-level checks for Environment and Env resource tags, (ii) an IAM Deny policy applied to production-tagged resources, and (iii) a hard confidence ceiling of 97% for all autonomous actions regardless of configuration. Resources tagged as production environments are excluded from autonomous execution.

3.4 No Savings Guarantee

LEEKi makes no guarantee regarding the amount of cost savings Customer will realize. Waste identified by the Service depends entirely on the state of Customer's AWS Account and may be zero.

04Authorization & AWS Account Access

This section describes the scope of permission you are granting LEEKi to act inside your AWS account. Read it in full before completing setup.

4.1 Grant of Authorization

By deploying the LEEKi CloudFormation stack and providing the resulting IAM Role ARN to LEEKi, Customer explicitly and irrevocably (until revoked per Section 4.4) authorizes LEEKi to:

  • Assume the LEEKiRole cross-account IAM role in Customer's AWS Account;
  • Read resource metadata, CloudWatch metrics, Cost Explorer data, and resource tags;
  • Execute Autonomous Actions as described in Section 3.1 on resources that meet the confidence threshold and are not tagged as production environments;
  • Create EBS snapshots as safety backups prior to volume deletion.

4.2 ExternalId Security

LEEKi uses AWS IAM ExternalId conditions on all cross-account role assumptions. Customer must not share their ExternalId with third parties. LEEKi does not share ExternalIds across customers.

4.3 Scope Limitation

LEEKi does not access, read, copy, transmit, or store the contents of EC2 instances, S3 objects, RDS databases, application logs, or any data residing inside Customer's workloads. The Service reads only resource metadata, configuration, utilization metrics, and cost allocation data.

4.4 Revocation

Customer may revoke LEEKi's access at any time by deleting the LEEKi CloudFormation stack from their AWS Account. Deletion of the stack removes the IAM role and terminates all access immediately. Revocation does not automatically terminate the Subscription; Customer must separately cancel per Section 11.2.

4.5 Customer Responsibility for Configuration

Customer is solely responsible for the accuracy of the Configuration provided to LEEKi, including confidence thresholds, region scope, and production environment tagging. LEEKi executes actions based on the Configuration as provided. Misconfiguration that results in unintended actions is Customer's responsibility.

05Customer Obligations

Customer agrees to:

  • Authorized accounts only. Use the Service only on AWS Accounts that Customer owns or has explicit written authorization from the account owner to manage.
  • Production tagging. Maintain accurate Environment/Env resource tags on production resources prior to enabling LEEKi. Untagged resources may be treated as non-production.
  • Accurate Configuration. Provide and maintain a Configuration file that accurately reflects Customer's operational intent, including correct confidence thresholds and approval email addresses.
  • No circumvention. Not attempt to circumvent LEEKi's safety controls, access controls, or confidence thresholds through manipulation of configuration or resource tagging.
  • Account security. Maintain the security of approval email accounts and approval tokens. Approval tokens are one-use and expire but must not be shared with unauthorized parties.
  • Compliance with AWS. Ensure all use of the Service complies with AWS Terms of Service and any applicable service agreements.
  • Lawful use. Not use the Service for any unlawful purpose or in violation of any applicable regulation.

06Subscription & Payment

6.1 Subscription Tiers

LEEKi is offered on flat monthly subscription tiers. Current pricing is published at leeki.io. LEEKi reserves the right to adjust pricing with 30 days' written notice to existing customers.

6.2 Billing Cycle

Subscriptions are billed monthly on the anniversary of the Customer's activation date. Fees are due in advance. Access to the Service is contingent on current payment.

6.3 Money-Back Guarantee

LEEKi offers a 30-day money-back guarantee for new customers on their first month of service. To request a refund within this period, Customer must submit a written request to hello@leeki.io. Refunds are not available for subsequent billing cycles.

6.4 No Refunds After Guarantee Period

Except as provided in Section 6.3 or required by applicable law, all Subscription Fees are non-refundable. Cancellation mid-cycle does not entitle Customer to a prorated refund.

6.5 Taxes

Subscription Fees are exclusive of any applicable sales, use, VAT, or similar taxes. Customer is responsible for all such taxes, except taxes on LEEKi's net income.

6.6 Past-Due Accounts

LEEKi may suspend or terminate access to the Service for accounts with overdue balances after providing 7 days' written notice.

07Confidentiality

7.1 Mutual Obligations

Each party ("Receiving Party") agrees to hold in confidence all Confidential Information of the other party ("Disclosing Party") and to use such information solely for the purpose of performing its obligations or exercising its rights under these Terms.

7.2 Definition

"Confidential Information" means any non-public information disclosed by a party, including but not limited to technical data, trade secrets, business plans, customer lists, financial information, and the contents of Customer's Configuration and Savings Reports.

7.3 Exceptions

Confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no fault of the Receiving Party; (b) was rightfully known to the Receiving Party prior to disclosure; (c) is independently developed by the Receiving Party without use of Confidential Information; or (d) is required to be disclosed by law or court order, provided the Receiving Party gives prompt written notice to the Disclosing Party where legally permissible.

7.4 Survival

Confidentiality obligations survive termination of these Terms for three (3) years.

08Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." LEEKI EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

LEEKi does not warrant that: (a) the Service will be uninterrupted, error-free, or free of harmful components; (b) any specific amount of cost savings will be achieved; (c) the Service will identify all instances of cloud waste in Customer's AWS Account; (d) autonomous or approved actions will produce the intended result in all cases; or (e) safety snapshots created prior to EBS deletion will be accessible or complete in all failure scenarios.

Some jurisdictions do not allow the exclusion of implied warranties. In such jurisdictions, the above exclusions apply to the maximum extent permitted by law.

09Limitation of Liability

THIS SECTION LIMITS LEEKI'S LIABILITY TO YOU. READ IT CAREFULLY.

9.1 Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LEEKI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE, WHETHER OR NOT LEEKI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE THEORY OF LIABILITY (TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE).

9.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEEKI'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL SUBSCRIPTION FEES PAID BY CUSTOMER TO LEEKI IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100).

9.3 Basis of the Bargain

Customer acknowledges that LEEKi has set its Subscription Fees and entered into these Terms in reliance upon the limitations of liability and disclaimers of warranties set forth herein, and that such limitations represent an essential element of the basis of the bargain between the parties.

9.4 Application to Infrastructure Actions

For the avoidance of doubt, the limitations in this Section 9 apply to any claim arising from Autonomous Actions taken by the Service in Customer's AWS Account, including but not limited to the stopping of EC2 instances, deletion of EBS volumes, and any downstream effects on Customer's applications, workloads, or data.

10Indemnification

10.1 Customer Indemnification of LEEKi

Customer agrees to indemnify, defend, and hold harmless LEEKi and its operators, officers, employees, agents, and successors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) Customer's breach of these Terms; (b) Customer's misuse of the Service, including use on unauthorized AWS Accounts; (c) Customer's failure to maintain accurate production environment tagging; (d) Customer's approval of Approval Queue actions; (e) Customer's Configuration, including any errors or omissions therein; or (f) Customer's violation of any applicable law or third-party rights.

10.2 LEEKi Indemnification of Customer

LEEKi agrees to indemnify, defend, and hold harmless Customer from and against third-party claims that the Service, as provided and used in accordance with these Terms, infringes any third-party intellectual property right. LEEKi's obligations under this Section 10.2 do not apply if the claim arises from: Customer's modification of the Service, use of the Service in combination with products not provided by LEEKi, or Customer's failure to implement updates provided by LEEKi.

11Term & Termination

11.1 Term

These Terms commence on the date Customer first accesses or uses the Service and continue until terminated as provided herein.

11.2 Termination by Customer

Customer may terminate the Subscription at any time by: (a) revoking LEEKi's AWS Account access per Section 4.4; and (b) providing written notice of cancellation to hello@leeki.io. Termination takes effect at the end of the current billing cycle. No refunds are provided for the remainder of a paid cycle except as described in Section 6.3.

11.3 Termination by LEEKi

LEEKi may terminate these Terms or suspend access to the Service immediately upon written notice if: (a) Customer materially breaches these Terms and fails to cure such breach within 14 days of notice; (b) Customer uses the Service on unauthorized AWS Accounts; (c) LEEKi determines that continued access poses a security or legal risk; or (d) Customer fails to pay Subscription Fees after the cure period in Section 6.6.

11.4 Effect of Termination

Upon termination: (a) all license rights granted hereunder terminate immediately; (b) Customer must revoke LEEKi's AWS Account access per Section 4.4; (c) LEEKi will delete Customer's Configuration and Savings Reports within 90 days; and (d) all provisions that by their nature should survive termination shall survive, including Sections 7, 8, 9, 10, 12, and 13.

12Dispute Resolution & Arbitration

12.1 Informal Resolution

Before initiating any formal proceeding, the parties agree to attempt to resolve any dispute by written notice to the other party describing the claim in detail. The parties will negotiate in good faith for 30 days after notice is received.

12.2 Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

12.3 Class Action Waiver

CUSTOMER AND LEEKI EACH WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. DISPUTES MUST BE BROUGHT INDIVIDUALLY.

12.4 Exceptions

Notwithstanding Section 12.2, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm pending the outcome of arbitration.

13Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. For any matter not subject to arbitration under Section 12, the parties consent to the exclusive jurisdiction of the state and federal courts located in Florida.

14General Provisions

14.1 Entire Agreement

These Terms, together with any applicable Order Form and LEEKi's Privacy Policy, constitute the entire agreement between the parties regarding the Service and supersede all prior agreements, representations, and understandings, whether written or oral.

14.2 Modifications

LEEKi may update these Terms from time to time. Material changes will be communicated to Customer via email at least 30 days before taking effect. Continued use of the Service after the effective date constitutes acceptance.

14.3 Severability

If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

14.4 No Waiver

Failure by either party to enforce any provision of these Terms shall not constitute a waiver of that party's right to enforce such provision in the future.

14.5 Assignment

Customer may not assign or transfer these Terms or any rights hereunder without LEEKi's prior written consent. LEEKi may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets. Any attempted assignment in violation of this Section is void.

14.6 Force Majeure

Neither party shall be liable for delays or failures in performance resulting from events outside its reasonable control, including but not limited to acts of God, government actions, AWS service outages, cyberattacks, or natural disasters, provided the affected party provides prompt notice and uses commercially reasonable efforts to resume performance.

14.7 Independent Contractors

The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, franchise, or employment relationship.

14.8 Notices

All legal notices under these Terms must be in writing and delivered by email with confirmed receipt, or by nationally recognized overnight courier to the address on file for each party. Notices to LEEKi must be sent to hello@leeki.io.

15Contact

Questions about these Terms of Service should be directed to:

LEEKi
hello@leeki.io
leeki.io

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